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Services
Whether you're just getting online or ready to scale your business, I offer smart, practical tools to help you grow — without the tech headaches.
CRM Setup & Management
Custom-built CRM systems to help you manage customer data, track leads, and streamline communication.
Q: What is a CRM and why do I need one?
A CRM (Customer Relationship Management) system helps you store customer details, track interactions, manage leads, and follow up consistently — all from one place.
Q: Can the CRM be customised for my business?
Yes! We tailor your CRM to fit your exact workflow, whether you're in sales, hospitality, trades, or e-commerce.
Q: Will I need training to use the CRM?
We provide an easy-to-use interface and offer onboarding support to make sure you're confident from day one.
Social Media & Review Automation
Automatically post to social platforms, respond to reviews, and request new ones to boost your online presence.
Q: What platforms do you automate?
We support automation for Facebook, Instagram, Google Reviews, LinkedIn, and more — depending on your needs.
Q: Can I approve content before it’s posted?
Yes. You can choose to auto-post or review and approve posts before they go live.
Q: Do you respond to reviews automatically?
Yes! We can set up intelligent auto-responses to positive reviews and flag negative ones for your attention
AI-Powered Chatbots & Lead Capture
Engage website visitors instantly with AI that answers questions and collects valuable lead info for you.
Q: What does the chatbot actually do?
The chatbot greets website visitors, answers FAQs, and captures lead info even when you’re offline — turning browsers into buyers.
Q: Will customers know they’re talking to a bot?
Nope. We design conversations to sound natural and professional — and you can step in at any time if needed.
Q: How does it help with lead generation?
By instantly engaging visitors and asking qualifying questions, the bot filters out low-quality leads and sends the hot ones straight to your inbox or CRM.
Email & SMS Marketing Automation
Send follow-up messages, reminders, and promotions without lifting a finger — all fully automated.
Q: How does automation save me time?
Once we set up your campaigns, the system automatically sends emails and texts based on triggers like form submissions, birthdays, or appointment reminders — hands-free.
Q: Can I personalise messages?
Absolutely. Messages can include names, past purchases, and custom offers, making each message feel tailored.
Q: What kind of campaigns can you run?
We can set up promotions, onboarding sequences, abandoned cart reminders, re-engagement flows, and more — depending on your goals.
Analytics & Reporting Automation
Track customer behaviour, campaign performance, and conversions with automated reports — delivered straight to your inbox.
Q: What kind of insights do I get from the reports?
You’ll receive clear data on customer behaviour, campaign performance, conversion rates, and engagement trends — giving you the power to make informed decisions.
Q: How often are reports generated?
Reports can be delivered weekly, monthly, or after a specific campaign — whatever fits your workflow best. They’re sent straight to your inbox automatically.
Q: Do I need to understand analytics to use this?
Not at all. We translate complex data into easy-to-read summaries with visuals and clear recommendations, so you don’t have to be a data expert to benefit.
